Terms of Service · Incuv8or

These terms apply when you use incuv8or.com, submit a form, or buy a service from Incuv8or. By using the site or buying from us, you agree to them.

Contact: samantha@incuv8or.com

Using this site

The content here — copy, guides, blog posts, frameworks and downloads — belongs to Incuv8or. You're welcome to read it, share links to it, and use the ideas in your own business. You may not republish it as your own, resell it, or use it to build a competing training or coaching product.

Everything on this site is general business information, not personalised legal, financial, tax or investment advice.

Our services

ACTIV8 — AI Strategy Call: a one-hour 1:1 call, followed by a written AI Enablement Plan sent within three working days of the call.
INNOV8 — 1:1 Coaching: a six-month coaching engagement, by application. Scope, schedule and payment terms are agreed in writing before we start.
INCUB8 — Done For You: consulting and build work, scoped per engagement and confirmed in a written proposal.

Where a separate written agreement covers an engagement, that agreement takes precedence over these terms.

Payment

Prices are in pounds sterling. Payments are processed by Stripe. Access to a service — including scheduling your call — happens after payment clears. Larger engagements may be invoiced in stages, as set out in the proposal.

Rescheduling and cancellation

Rescheduling a call: you can move a booked call once, free, with at least 24 hours' notice. Under 24 hours' notice, or not showing up, means the session is treated as delivered.
Cancelling before delivery: if you cancel a strategy call before it takes place and before the plan has been written, you can have a full refund.
Coaching and done-for-you work: cancellation and refund terms are set out in the individual agreement, because the commitment is longer and the work starts sooner.

Refunds and your legal rights

If you are a consumer in the UK you normally have 14 days to cancel a service bought online. Where you ask us to start — for example by booking your call inside that window — you agree we may begin straight away, and once the service is fully delivered the 14-day right no longer applies. Nothing here removes your statutory rights.

If something we deliver isn't right, tell us. We'd rather fix it than argue about it.

What we don't promise

We do not guarantee any specific financial result, revenue figure, or outcome. What you get out of coaching or consulting depends on your business, your market, and the work you do between our sessions.

Our liability to you is limited to the amount you paid us for the service in question. We are not liable for indirect or consequential losses, such as lost profits. Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.

Confidentiality

What you share with us about your business stays private, and we expect the same in return for the materials and methods we share with you.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Changes

We may update these terms; the date at the top shows when they last changed. The terms in force when you buy are the ones that apply to that purchase.